Fraud and Safety Tips

Don’t be Tricked by Fraudsters Pretending to be from our Fraud Department

stopping fraud remains an ongoing challenge. fraudsters and scammers are now using more sophisticated ways to try and mislead you into sharing accoUNt inFORMATION and personal data by posing as someone from our fraud dEPARTMENT.

To help protect you from these scams, we would like to remind you that our Fraud Department will NEVER call you and request any of the following information:

• Online or mobile banking login information

• One-time passcode provided via text, email or phone call to access your online or mobile banking

• Full debit or credit card number

• Debit or credit card PIN

• Debit or credit card security code

• Full social security number
  

if you receive a call from someone claIMING TO be from our departmeNT and are being asked to provide anY of the personal INFORMATION listed above, hang up immEDIATELY and call our office at (209)521-2020

The only time Modesto’s First FCU will text or email you a one-time passcode is if you are attempting to access your online or mobile banking from a new device or IP address.